Shipping and returns
Packed to
arrive intact
Glass vessels ship double-boxed with moulded inserts. Orders leave the studio within two business days of a pour being released.
Rates
Standard$8 · 3–5 business days
Expedited$18 · 2 business days
Over $150No charge
DestinationsUnited States
Eau de parfum ships ground only. Air carriage of flammable liquid is restricted.
Returns
Unburned candles and unopened eau de parfum may be returned within 30 days for a full refund. Write to the studio first and a label is sent back.
Fragrance is subjective, and a formula that does not suit you is a fair reason. A candle burned once still qualifies — say so in the note.
Anything that arrives broken is replaced from the next pour, or refunded if the formula has sold out. Photographs of the carton help.